VOICE ID
A faster way to verify you when you call us
Speak once, stay secure
Voice ID helps us recognise you securely when you call. It reduces friction, speeds up authentication and gives you one less password to remember.
- A simple voice-based way to confirm your identity
- Faster telephone support with fewer security questions
- Built to protect your account and your personal details
- Available when you call our support teams
How Voice ID helps
Quick verification
We can recognise you faster so you can get to the reason for your call sooner.
Strong security
Your voice is used as a biometric check alongside our other security controls.
Less friction
Fewer questions, fewer passwords and less time spent repeating details.
Support team friendly
Our team can walk you through setup and answer any questions you have.
Connect with us
Listening to what you have to say about our services matters to us.