MONEY WORRIES
Practical help if your finances are under pressure
Get the right support early
If you are worried about making a payment or keeping up with commitments, talk to us as soon as possible. Early contact gives us more options and helps us work on a plan that fits your situation.
- Talk through missed or upcoming payments
- Review ways to reduce short-term pressure
- Understand what help may be available
- Use our forms and guidance if you need to share details quickly
Ways we can help
Find help
Start with the simplest option and work from there.
Take control
Small steps can make a real difference to your situation.
Mortgage support
Talk to us if mortgage payments are becoming difficult.
Complete a form
Share income and spending details so we can assess next steps.
What to do next
How we can help you find a solution
If you think you may miss a repayment or have already missed one, contact us and explain what has changed. We can talk through your options and point you toward the right support.
Taking control of your finances
Start by listing your regular spending, checking what can be paused and separating essential from non-essential costs. That gives you a clearer picture of what needs attention first.
- List your income and outgoings
- Prioritise essentials like housing, utilities and travel
- Look for quick savings you can make this month
Income and expenditure form
Use the form when you need to give us a clearer view of your finances. It is not a budgeting tool and should only be completed if you are in financial difficulty.
Complete the formManaging mortgage payments
If mortgage repayments are the problem, we can talk about payment options and help you build a plan around arrears or temporary pressure.
Frequently asked questions
I am struggling with my finances, who can I talk to?
Call our specialist team and explain the issue. The earlier you reach out, the more options we can discuss.
Do I need to complete the form straight away?
Only if you are in genuine financial difficulty and need us to assess your situation in more detail.
Connect with us
Listening to what you have to say about our services matters to us.